[Resolved] Reliance Digital — Hitachi ac damaged by service man and ac still not working | |||||
Dear Sir/Madam, Yesterday I got call regarding Ac Repairing from Jamnagar office they told me that they got/received one of my ordered parts for My AC-Remote control, One of sevice executive come at my home with new remote for my ac but when he tries to operate it, still this new remote is not respond, so he inform us that we have to replace “PCB” so now after reaching his office he will order PCB for my ac, So My question to M/s. Reliance digital when I get total ad final solution for my ac ? I am suffering and sending mails & reminders from one month for repair and to get proper answered from you but still I am not getting proper resolution, that quality of your service ? how you can do that with your valuable customers. many service man come and open and close my ac often so AC body structure is weak and getting many scratches on it -looking very bad, See in this (may 2017) month my warranty period is getting over, so in this condition I want final solution from him Either Replace my Ac or Extend one year warranty or give my money back Was this information helpful? | |||||
Jun 22, 2017 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support May 19, 2017 Reliance Digital Customer Care's response Dear Valued Customer, Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you. At Your Service, Reliance Digital | |||||
2 Comments | |||||
Comments
I purchased a new reconnect 3 star 1.5 ton AC 20 days back. This product is not maintaining a proper cooling due to improper installation or any other reason. Very much poor cooling.
Shashank sharma
Contact no. [protected]
Kindly have a look ASAP
Shashank sharma
Contact no. [protected]
Kindly have a look ASAP
Reliance Digital Customer Care's response, May 19, 2017
Verified Support
Dear Valued Customer,
We regret for the inconvenience caused. Our team will contact you and provide a resolution.
At Your Service,
Reliance Digital
We regret for the inconvenience caused. Our team will contact you and provide a resolution.
At Your Service,
Reliance Digital
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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Apologies for the inconvenience caused. Our team will contact you and provide a resolution.
At Your Service,
Reliance Digital
Your complaint has been registered with us and here is the complaint number - 700216294 for future reference.
At Your Service,
Reliance Digital