[Resolved] Reliance Digital — Hp laptop under warranty not repeat

ayushkideas

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir/mam

Job sheet number - [protected]

I'm having a hp pavalion g6 -2312ax laptop which i have purchased on 19-sep-2013 from reliance digital serial no-5cd3184xz2 for which i have paid extra money for extending my warranty for 18-sep-2016... My laptop was under warranty and its motherboard got defected after that i took that laptop to my reliance digital service centre in 175 sec-63 a noida industrial area, noida 201301, for repairing. Then afterwards they contacted me regarding my laptop and said that this laptop cannot be repaired due to some reasons. They have taken my laptop since 4-6 weeks. I have paid extra for warranty then also they are not repairing it. I want you to please take strict action regarding this. You are my last hope please help me.
Thank you.

Regards
Gaurav chauhan
[protected]

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Sep 23, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Aug 19, 2016

Updated by ayushkideas Reliance Digital team saying to me that your complaint in under proces til tomarrow

Verified Support

Aug 19, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Verified Support

Aug 20, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital