[Resolved]  Reliance Digital — Kent Water Purifier resq plan

Address:

560016

Myself Abhishek Kumar Roy.I have purchased Kent water purifier from Reliance Digital, Phoenix market city mall, Bangalore 3 year back.I am regret to say that services of reliance Resq is so pathetic and moreover cheating customers.My register mobile No is [protected].During Nov 2016 Resq customer executive visited my place and change only two filters and told me that Carbon filter he will change later due to unavailability of the filter, He told me that in Jan month get it replaced.I agreed at that time. Now as i was out of town so it got slipped from my mind and even executive also not contacted me.I register a complaint on 26th Jan 2017 and contract expired on 25th Jan 2017.So missed by a day and even its not my mistake Reliance have responsibilty to change filter and now service incharge is refused to change filter free of cost.which is unethical.