[Resolved]  Reliance Digital — Mobile charging problem not solved

Address:411027
Website:Mobile charging problem not solved

Sir, I had purchase mobile on 14.10.2016, this problem in first date only I don't want to repair it and I want new handset because service had taken set from me I do not how and what changes make in my phone, I had already complaint to you regarding this problem u told me that software issue it can be solve by software loading but it is not and you can take my handset for repair. I am not satisfy with u r service. U and reliance digital is cheated with me.
I want a new handset otherwise I will fight for this. In Job sheet mention that Unit Laying at : Customer but actually unit at present unit will in Service Centre Only. This Job sheet is actually misguide to Customer. I am already attach a Job sheet Xerox Copy. till now at date 30.11.2016 at 4.58 Pm service told me that port problem, tell me it a month only how can I take repair device. I want only new handset other wise Take necessary action form my side. I will give u only two days to give me new hand set, otherwise after tww days, I want my money back.
Regard

I had already visit a service center and also mail a scan copy, they told me that it take 10-12 days for part repairing, This is my new handset I don't want to repair and I want a new handset because it is hardware issue.
provide me a new handset in two day after two days I want my money only not handset also.

Arun Kumar Patel Job Sheet No. GC 16B00138033
Was this information helpful?
No (0)
Yes (0)
Jan 6, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Dec 02, 2016
Karthi Selvam's response
its 44 thousand...sry
Dec 06, 2016
Updated by Arun Kp
In Job sheet mention that Unit Laying at : Customer but actually unit at present unit will in Service Centre Only. This Job sheet is actually misguide to Customer. I am already attach a Job sheet Xerox Copy. till now at date 30.11.2016 at 4.58 Pm service told me that port problem, tell me it a month only how can I take repair device. I want only new handset other wise Take necessary action form my side. I will give u only two days to give me new hand set, otherwise after tww days, I want my money back.
Regard
Arun Kumar Patel Job Sheet No. GC 16B00138033

Dec 06, 2016
Updated by Arun Kp
Dear,

I do not want mobile handset because I want my money back.

Otherwise I will go for FIR against you and Gionee and finally put my complaint in consumer Form.

Arun Kumar Patel
Mobie No. [protected]
Verified Support
Dec 06, 2016
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital
Complaint comments 

Comments

Last month i bought a h laptop with cost worth of 4 thousand, first they said 15 thousand offer for this product, with is offer we can buy any product to the offered amount, after that they will not treat us as a customer, the offer also not granted

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4647
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information