Reliance Digital — My washing machine damaged by reliance technician

Address:

E 001, The Pearl Chs Panvel, vichumbe

My washing machine had sensor problem. I raised a complained in reliance resq. Technician came 3 time and came with the gearbox third time. He was unable to open the drum of machine. He hit the machine and drum with hamer, glinder and cutter. He eventually broke the drum. I raised complain in reliance and they sent another techjician with drum that was 900 gram lesser in weight than the original drum. They still fixed and chaged all the parts of machine. But it started making wierd noises while drying. Several times i escalated the gompain but their techinician denied saying that mere ghar ki machine me bhi yehi sound ata he. Not using my name they have logged a complain in whirlpool and telling me that its upto whirlpool wheter to keep urachine as it is or replace it.