Reliance Digital — No response for a complaint for more than 4 days

On 2nd february, 2023 i placed an order on netmeds for

amifru 5/40mg tablets 10’s qty 6 for rs. 67.50,
starcad beta 25mg tablets 10’s qty 3 for rs. 508.50
rosukem a capsuls 10’s qty 3 for rs. 277.50
cherrycof cherry flavour 100ml qty 1 for rs. 118.00
vital z orange flavoured powder 560gm qty 2 for rs. 500.00
totaling rs. 1471.50

after deduction of rs.370.22 from netmed wallet an amount of rs.1101.28 was paid by me thru my debit card ( transaction no is given)

however they have delivered only 4 items against that order and 5th item –vital z orange flavoured powder 560gm 2 nos is not yet delivered and they have disappeared that item from their portal.

After contineous follow ups on email, they have nither delivered the items nor they have refunded the amount against non delivered items.

Kindly help me in this regard.

*i am a stroke patient of 70 years hence not able to speak on phone.

E com pur ecom tx seq no[protected] terminal id relipaur relianceretaillimtied thane date (mmdd) 0302 time (hhmmss) 083912 1101.28 25365.83cr

order id:[protected]w
all transactionsview all
• wallet debited
- rs. 370.22
order id:[protected]w
Was this information helpful?
No (0)
Yes (0)
Reliance Digital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4656
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information