[Resolved] Reliance Digital — Power bank displaced by the rescue person at Reliance Digital Sangli Maharashtra | |||||
I had bought a power bank of power-add company from the subjected shoppy on 06.05.2015. Due to some problem i had given the same for replacement on 3.10.2015, but unfortunately they didn't registered my any complaint and even didn't given any written proof of the same. Also that rescue person, present there didn't given me his contact details. He simply said me he will let me know the status of my power bank. After that I was frequently calling on the landline number of the shoppy and the rescue peoples present there said me that, yes, we are having your new replacement power bank. Now, when i went there during Diwali festival, they were saying that they didn't received my any power bank and also don't have my any registered complaint. thus they have simply misplaced my power-bank. So then I had asked for the CCTV footage record. Requesting for doing needful at the earliest. Aditya Gujarathi [protected] Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 20, 2015 Reliance Digital Customer Care's response Dear Aditya Gujarathi, We regret to know of your unpleasant experience with us. Thank you for providing your contact number. We will investigate the matter and get back to you with a resolution. At Your Service, Reliance Digital Verified Support Nov 20, 2015 Reliance Digital Customer Care's response Dear Aditya Gujarathi, We are glad to know that your grievance has been addressed and hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital and please let us know if you have any further queries that we can assist you with. At Your Service, Reliance Digital | |||||
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