Reliance Digital — Service - Installation delay

Address:

307, Block-B1, AR infra nest Apartment, Manikonda, Hyd

Hi,
I brought Lloyd 1.5T split AC 2 nos on 29.03.2023 from your Gachibowli store. It is promised to me for installation within 48 hours i.e by 31.03.2023. But unfortunately No communication for installation till 31.03.2023..I planned to open my office on 01.04.2023 with a trust on your store representatives.. It is ridiculous.. I have contacted your customer care also.. Still no progress.. What should I do now.??Where should I complain? This is harassment to any loyal customer.. I wants to talk to appellate authority.. My no. [protected]..