[Resolved]  Reliance Digital — SIM Activation

Address:603202
Website:www.jio.com

Dear Sir,

I have received the JIO SIM on 23/08/2016. Till now it has not been activated. I have already mailed to [protected]@jio.com and appellate.[protected]@jio.com. But they are not able to help me. After repeated twitting, I have received a Service Request number SR000001DUXU. Till now no action has been taken. It has been more than 24 days.

CAF Number - TNP00UP9SH
Jio number - [protected]
Alternate Number - [protected]

Waiting for your action.

Regards
Subramaniyam.KMV
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Sep 22, 2016
Complaint marked as Resolved 
Dear Team, Finally on 21/09/2016 at 8.30 PM my SIM is activated. Thanks for your support. Regards Subramaniyam.KMV
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2016
Reliance Digital Customer Care's response
Dear Subramaniyam,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital
Verified Support
Sep 26, 2016
Reliance Digital Customer Care's response
Dear Subramaniyam,

We are glad to know that your concern has been addressed and resolved. Hope that you are satisfied with our service. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital. Please let us know if you have any further queries that we can assist you with.

At Your Service,
Reliance Digital
Complaint comments 

Comments

Mothinagar, Hyderabad store selling jio sim in black market through 3rd party.
Reliance Digital Customer Care's response, Sep 19, 2016
Verified Support
Dear Valued Customer,

We would like to investigate the matter internally. Help us by sharing your contact details at http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Subramaniyam KMV's [Complaint's author] reply, Sep 21, 2016
Dear Team,

Yesterday i have completed my e-KYC Procedure. CAF Number - TNP00UP9SH, Jio number - 7010732960
Alternate Number - 7299003593.

When will my SIM will be activated ??

Regards
Subramaniyam.KMV

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