[Resolved]  Reliance Digital — Telling lies and promoting offers which are not at all there to sell products

Address:Chennai, Tamil Nadu

I recently[protected] bought a videocon dth connection from Reliance digital, Annanagar east, 3rd avenue. I met a guy named charles and he promoted this videocon dth product by giving me a pamplet, making false promises that i would get all the channels in that pamplet for free for the first month. I asked him about this offer more that thrice and he confirmed that i will get all those channels for free. It has been almost a week now. till now i didn't got the channels which i was promised to get. i used to call him daily over phone and he used to say that i will get the channels tomorrow. i got frustated and went to the store last night[protected] to meet charles in person. but he left the store. someone gave me another persons (riyaz) number and asked me to call him for any videocon related queries. i spoke to him just now and he said that i wont get those channels. so finally i got cheated and there is nothing i can do. this happens only in india. big stores like reliance digital selling products like this is really aweful and i wish some one should take action against them and help me get what i was promised. or get all my money back. i would never buy or recommend anyone to buy any product from this store.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Forgot to mention, i bought this product for rs.2200
Dear Valued Customer,

We apologize for the inconvenience caused. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA for us to progress matters further.

Warm Regards,
Reliance Digital
Dear Valued Customer,

Thank you for sharing your contact details and we will get back to you.

Warm Regards,
Reliance Digital
Dear Valued Customer,

Our team has been trying to get in touch with you at the number you have provided, however, there was no response. Request you to share your alternate contact number or a preferable time to contact you.

Warm Regards,
Reliance Digital

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4647
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information