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[Resolved]  Reliance Digital Tv (Reliance Big Tv) — DTH is not working

Address:560068
Website:myservices.relianceada.com/launchAMSS.do

Hi, Would like to know, if set up box is not working will TV shows Poor signal? My account number is[protected], I gave complaint on 27th Nov, when I gave complaint 15 to 20 channels were coming in my channel. After engineer visited he removed booster tried other booster and again he replaced booster without checking signal strength and he came down and said I think setup is damaged, give 2000/- I will make it repair as there is not stock. Is set up box damaged before he was visited I can able to see 15 to 20 channels is it possible? if HD setup box not working will I get Poor signal in TV? Please clarify Complaint numbers are[protected],[protected],[protected],[protected],[protected] These many complaints also they are not providing service
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Dec 4, 2015
Complaint marked as Resolved 
They took HD setup box and replaced the normal setup box, they are telling HD setup box is not available. Normal setup the clarity is so poor. Requesting Reliance Digital tv people to replace HD setup box
Complaint comments 
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Comments

Dear Madhu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Reply
Dear Madhu,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Reply
Dear Customer,

We regret for the inconvenience caused to you.

As checked and verified in our records, we understand that the issue is resolved.

If the problem persists, kindly write to us so that we can arrange for technician visit.

Hope you will give us another opportunity to serve you better.

Regards,

Customer Care
Reliance Digital TV
Reply

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