[Resolved] Reliance Digital Tv (Reliance Big Tv) — Feel anil ambani group can close this business | |||||
My account number is[protected]. If you subscribe Reliance DTH or Reliance Digital tv, then you will became intolerant. You feel, why I bought TV, why I born as human. If you cal reliance customer care, you feel why I am alive, their IVR gives you am I in digital India? IVR says, to continue in English press 1, if you press 1 and after some options then it direct to executive and who doesn't know English. They knows only Kannada, when I ask transfer who knows English then she is saying no option. Interesting part is I am trying from past 3 days, 6 times ...6 times it connected to same lady, I am having doubt how many customer executives are working in Reliance Digital tv customer care. My issue is there from past 12 days, still it is not resolved. Please help some one how to file a case in consumer forum. I want to get back my one years subscription, I am lost hope on their services. Ambani's wants to build their bungalows with our money and now they are not at all worrying as corporate favor government ruling, once again proving cheaters can live as VIP in India. In Reliance website also, no option to give complaint. Was this information helpful? | |||||
Dec 4, 2015 Complaint marked as Resolved They took HD setup box and replaced the normal setup box, they are telling HD setup box is not available.
Normal setup the clarity is so poor.
Requesting Reliance Digital tv people to replace HD setup box | |||||
 3 Comments | |||||
Comments
Dear Madhu,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Dear Customer,
Further to your complaint regarding poor services received from our Customer Care, we are deeply concerned by the feedback provided by you and also regret the inconvenience faced by you while using our services.
As checked and verified in our records, we understand that the Set Top Box issue is resolved and Set Top Box is replaced on 03/12/2015.
Currently HD Set Top Box is unavailable in stock, as we are working on upgrading the software version of our HD Set Top Box.
We would inform you through relevant communication channels, once the HD Set Top Box is made available.
Regards,
Customer Care
Reliance Digital TV
Further to your complaint regarding poor services received from our Customer Care, we are deeply concerned by the feedback provided by you and also regret the inconvenience faced by you while using our services.
As checked and verified in our records, we understand that the Set Top Box issue is resolved and Set Top Box is replaced on 03/12/2015.
Currently HD Set Top Box is unavailable in stock, as we are working on upgrading the software version of our HD Set Top Box.
We would inform you through relevant communication channels, once the HD Set Top Box is made available.
Regards,
Customer Care
Reliance Digital TV
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications