[Resolved]  Reliance Digital Tv — rights damaged

Address:

Chennai, Tamil Nadu

i am a subscriber of your digital service bearing no[protected].. I have recharged on 30/4/2014 for rupees 2960 yearly...last month service was disconnected.. ( after 6 months).. I called customer care they asked me to recharge so assit me... I recharged for rupee 300... and i have registered a complain about this ( number[protected] today again service was disconnected.. I made 7 calls.. No one was ready to slove my problem.. after listening to my complain they just disconnect my call... At last i spoke to Mr. rohit almost one hour but was pathetic and had no answer... I just asked one logic question.. I am your customer for past 7 years.. you have given a responsiblity. check details in your sytem I have recharged yearly pack now how can u disconnect my service.. I got a wondering answer... i dont have an option or else i would have replied your question.. and he said its your fault. I am wondering in what sense I made a mistake. I gave a clear cut answer either slove problem or take ur settop box.. cause you dont have any regrets losing a 7 year old customer..