[Resolved] Reliance Digital Tv — set top box not working

ramdasrasika

from Ahmedabad, Gujarat

Address:

Thane, Maharashtra

set top box is not working for the last 12 days. complained and contacted on 28.10.2013. till today nobody responded to my complaint. my account no.is[protected] ramdas patil mob:[protected]/[protected] email:[protected]@rediffmail.com please do the needful ramdas patil

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Complaint marked as Resolved

Verified Support

Nov 07, 2013

Reliance BigTV Customer Care's response Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RDTVcare

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Comments

kashu100

from Delhi, Delhi

Unfortunately I am using Reliance Digital TV card no.[protected]. From 04/06/2014 it stopped working and then I complained to customer care about the same and they told me that it will be resolved within 48 hours and gave me a complaint number i.e.[protected] on dated 09/06/2014. From that day i am calling every day to customer care but they lie me every time give false assurance that the problem will be resolved within the same day or the very next day.
But till date problem is not rectified.

Please do needful to rectify the same.

Kamlesh Meena
Mobile No.[protected]