Reliance Digital — Very Poor Service | |||
I have booked LG 32LF554A Led Tv on 14th Aug 2015 from Reliance Digital, Madhapur, Hitech City. I was told TV will be diliverd next day & wall mounting will be done by evening. TV was diliverd next day, However Flexi Mount Bracket is missing. I have been taking followup for the same. I have also visited shop on 16th Aug. Called customer service centre Reference Ticket NO 20088555. Registered complaint no[protected]. Customer care replied as per policy we get it done within 48 hrs. Still it's not done & why the sales person making wrong commitments to customers. My concern is also why the Flexi Mount Bracket Not Delivered with the TV. Are they trying to fool customers. I have called store no[protected] they were telling they will provide normal bracket. After so much of argument they agreed to provide Flexi Mount Bracket. Today is the fourth day still installation is not done. Was this information helpful? | |||
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Dear Valued Customer,
We are glad to know that your grievance has been addressed and hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital and please let us know if you have any further queries that we can assist you with.
At Your Service,
Reliance Digital
We are glad to know that your grievance has been addressed and hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital and please let us know if you have any further queries that we can assist you with.
At Your Service,
Reliance Digital
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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We are sorry for the inconvenience caused. We will look into the matter and get in touch with you.
Warm Regards,
Reliance Digital