[Resolved] Reliance DTH — Collecting money from consumers for company wrongdoings | |||
I got Reliance DTH with SDN#[protected] installed at my native(Chittoor) 5 years back, when iam working in Hyderabad. Now i have issue with DTH & called customer care for service. Now they are charging 380/- rupees for change of address. They are saying they have my Hyderabad address in system. They installed the DTH at my chittoor address & now to update the proper address in system they are collecting money from me. If they are installing the DTH at some address, they should maintain the address in the system. It might be issue with data entry operator OR any other person, why i need to give money to them?. Change of address & 380/- fee will come to picture only when we are moving the DTH from one address to others address. But, in my case i have DTH at same place. They need to correct proper address in system. These kind of activites & fraud behaviour will spoil the company-customer relationships. Please cancel the license of this company. So that no one will suffer with these kind of activities. Was this information helpful? | |||
Complaint marked as Resolved
Company executives called me & collected the required infirmation & updated the same in the system Thus the issue resolved | |||
 2 Comments | |||
Comments
Sir i recharged my reliance dth box by 1550 for 1 year offer given by reliance dth service in appril 2018.
But till now i get not any response from customer care and reliance dth service provider without fake promise (of signal comming after 48 hours).wait wait...only wait
I want refund now.
Pls give me suggestion
But till now i get not any response from customer care and reliance dth service provider without fake promise (of signal comming after 48 hours).wait wait...only wait
I want refund now.
Pls give me suggestion
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications