Reliance Energy — No electricity from almost 28 hours - Complaint no. 79809

Darshan Rawat

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Sir/ Madam, This is to bring your kind notice that there is a power failure in our premises and neighbouring houses from 26/03/15 @2pm . I made a call referring my account no. [protected] and made the complaint for the same. The complaint no. is 79809. I am sorry to say there is no rectification from your technical end yet. Every time I get the same reply that we are looking for the problem which is going on from yesterday and no technician has visited us for looking the problem. The children have their exams going on and we are still with no power. I request you to kindly look into the matter as it is causing great trouble. Regards, Ramdayal S. Rawat [protected]

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Darshan Rawat

from Mumbai, Maharashtra

36 hours now without electricity and still counting. No technical person has came to our area to solve our problem. I have called the customer care several times and detailed them of our problem but they could only tell us to wait. Previously they told by 5pm we will get our electricity and then extending it to 9pm.
Our houses are not even provided with temporary connections. A new complaint no. (84795) was made by me on 9pm and the customer care told the technician will visit within 90 mins. Can you even calculate the time, pathetic service and pathetic technician who is nowhere to be seen. I know this message will also go unseen. Reliance energy services are now *worse.