Reliance Energy — no update on application for change of name

Address:	Mumbai City, Maharashtra, 400101
Website:	www.relianceenergy.in

Hi, i must say that reliance energy officials are very sloopy and not accessible as i have gone through this experience when i submitted the application for change of name from my flat seller to my name.
After submitting all the documents online on 12th oct 2017, i have never received any confirmation on the provided email or mobile number, i dont know whether my application was successfully submitted or is there anything which is pending.
And the worst part is that the call center guys have no clue of what happens in the online application world of their own company website. Most of the times they are not accessible on the toll free number.

Can somebody please help in transferring name.

Regards
Karan
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