Reliance Energy — Time is money!

Address:

Mumbai City, Maharashtra

Dear sod, Just to inform you that your staff are maybe not punctual or are very laidback. I am at the kandivli west zonal office for my name change in the electricity bill we were here exactly at 12.27pm this afternoon and got a form by the gentlemen seated at the enquiry counter within 11mins i was done filling up the form and i went back to the gentlemen and asked him to assist me he further checked the application form and asked me to remain seated as the lunch time had started and he can entertain us only after 1.30pm so i quickly checked the time on my phone and it was just 12.43pm on questioning him that the lunch time starts at 1.00pm so why is he asking us to sit he had a very casual attitude and replied saying that your work would take a lot of time and we cannot waste our employees lunch time further to which I questioned him again saying that there is still time for the lunch break and few of the staff were sitting free and 2 of them were even talking over the phone. So he just directed me towards the sofa and asked me to remain seated. I understand that the staff's lunch time is important but even we have other work in life and even our time is important i had to waste that 15mins which could have been utilised and i would have atleast spoken to the staff and shared my concern which could have saved my time. But everyone out here has got a very casual attitude towards work i maybe work but that's just what i could see and further thought of bringing under your notice