Reliance Energy — unexpected bill amount

Address:Mumbai City, Maharashtra, 400064
Website:www.relianceenergy.in

I am writing this email in regards to the bill which has exceeded more than usual. Even though i have consulted to the reliance energy office at dindoshi, goregaon. But the management response was very rude as they haven't given any proper response or justification.

Usually we are getting the bill around 6 to 7 k per month since last 4-5 months but the july months bill got exceeded four times more than usual and it came around 22 k. Even i met with manager of goregaon branch and she told me the bill has adjusted because reading was not coming properly since last three months so that we have adjusted the all three months amount in the month of july.

She was not able to give me any proper calculation that on what basis the amount has been calculated rather than showing me a graph of reading which was totally nonsense.

Please take an action immediately and provide us the final amount which need to be paid as the last of bill is 17th sept 2017 and we have to pay the bill before that.

Below are the billing address details :
326, ijmima building, metroplex 14 a wing, malad off link road, mindspace complex, mumbai - 400064
Bill no :[protected]
Account no :[protected]
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Comments

Since 2 months facing problem of electricity shortage. After one or two week we face problem of electricity. Its now habit of reliance energy. Whn ever we call to customer care we get silly answers. Some time we feel like they are creating a rocket I guess making rocket is earlier rather than giving electricity in Mumbai Western line. Hopeless
We were getting bills between 400-600.
But suddenly the bills this month it has reached 1230.
Reliance Energy people changed my meter without informing me. After that bill high up to minimum 400-600, even one fan and one light use at night only.
I am sure meter showing fast reading or faulty meter.

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