Reliance Industries — Regarding deduction of my payment for the order

Address:

2-41/11/8,prashanth nagar colony,hyd-500084

I have ordered the products from reliance jiomart but due to order decline problem my payment has got deducted but order has not got booked and I have enquired with HDFC bank they have clearly mentioned the transaction I'd of merchant and asked to wait for 4 working days .I have also raised a.comolaint in myjiomart section of jiomart online they have closed my issue without resolving it and now my payment from bank has got deducted and I didn't receive my refund back.