[Resolved]  Reliance Jewels — Jewellery not getting delivered even after 1 month of prior payment

Address:

Mantri Mall reliance jewellery Bangalore Karnataka

I have given order for Gold Bangle at Reliance jewellery at Mantri Mall, after 1 month they called me for delivery but they are saying gold freeze rate is not reflecting on their system.
I have been running to the shop since 2 days but they are saying old freezed gold rate is not reflecting on their system.
I am asking to give the product at even current gold rate also I am fine. But they are not agreeing.
Neither they are ready to refund my booking amount.
I don't know whom to reach out for solving this issue.
I either want back my money or the gold bangle.
I am frustrated with this service at Reliance.