Reliance Jio Infocomm — JIO

Address:	Lucknow, Uttar Pradesh, 226016
Website:	www.jio.com

Please refer to my complaint dated 02.02.2017 through jio customer care which is still not solved yet. I register a complaint regarding unable to make any call/recieve call (Incoming and outgoing) from/on my jio no. [protected]. I was told that it will take a long time and will be resolved by 28.02.2017 but it didnt solved, i contacted many times but they couldnt give me a suitable reply or solution and the same problem still persisting even after 2 months of my first complaint. Most of the time i got the reply that customer care executive try to contact me but could not reach me on my jio no. This is such a vague reply as i already complaint about all incoming/outgoing call issue.
Ironically they closed the complaint without any solution saying that since it is long pending, we have closed it. All other jio sims works properly in my hand set lg k7.

Regards
Neeraj srivastava
[protected]
[protected]@rediffmail.com