Reliance Jio Infocomm — not providing my refund

Address:

Mumbai City, Maharashtra, 473001

I've gone to jio store for restart my jio which i had used 1 year ago [protected]. So they activate my no. And provide me new sim. Than after an hour when i used the sim in mobile at that time network came but sim is not active no voice and data are active. So i thought it is because i don't recharge my number thats why calls and data services are not active than next day in early morning i recharged with 99 rs for prime membership and 98 rs jio plan by my jio app so there was not any message notification came of that your recharge is successfull and also my calls and data services. So i called the customer care i talked to their supervisor so they advice me to replace the sim. So i just simply replace the sim. And after the replacement when again than i just started the phone by inserting the sim first few minutes network came and than gone than i again called the customer service and again replace the sim and again that problem occured and this is 3rd time and again i called the supervisor and i also told him to talk to the jio store service provider of my location because they are aware of my problem so he talked to him and than i asked him for my refund so he say that it would not be possible our network team will look for that problem so simply i just want my refund and i never want to connect with such fraud service provider please help me out here and provide my refund.