[Resolved]  Reliance Jio — Request for refund or replace defective product

Address:Bhopal, Madhya Pradesh, 462016
Website:Reliance jio

Complaint about manufacturer defact of my new myfi device.
I had purchase myfi device reliance digital kolar road on 22.09.2016 but sill it is not working. When first time i visited reliance digital about the complaint they
Aying wait for 48 hrs but still my device not working. Since purchasing myfi device still not working. Reliance store has send to jio service center they are saying device is defected but when i had purchase the device it is same as position. So please help me out asap.
My jio device product serial no. Rammfbc00038212
Please resolve asap device still not working.
Reliance service center not replacing my device or reliance digital not refund my amount.
My jio sim no.[protected]. Today 28.09.2016 still waiting for responce.

Regards,
Kuldeep vishwakarma
[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 28, 2016
Complaint marked as Resolved 
Complaint About Manufacturer Defact of my new myfi Device. I had Purchase myfi device reliance digital kolar road on 22.09.2016 but sill it is not working . when first time i visited reliance digital about the complaint they saying wait for 48 hrs but still my device not working . since purchasing myfi device still not working . reliance store has send to jio service center they are saying device is defected but when i had purchase the device it is same as position . so please help me out ASAP. My jio device PRODUCT SERIAL NO. RAMMFBC00038212 Please resolve ASAP Device still not working . Reliance service center not replacing my device or reliance digital not refund my amount. my JIO SIM No.7000129815. Today 28.09.2016 still waiting for responce. Regards, kuldeep vishwakarma 9165178854
Sep 28, 2016
Updated by kuldeep1611
Complaint About Manufacturer Defact of my new myfi Device.
I had Purchase myfi device reliance digital kolar road on 22.09.2016 but sill it is not working . when first time i visited reliance digital about the complaint they
saying wait for 48 hrs but still my device not working . since purchasing myfi device still not working . reliance store has send to jio service center they are saying device is defected but when i had purchase the device it is same as position . so please help me out ASAP.
My jio device PRODUCT SERIAL NO. RAMMFBC00038212
Please resolve ASAP Device still not working .
Reliance service center not replacing my device or reliance digital not refund my amount.
my JIO SIM No.[protected]. Today 28.09.2016 still waiting for responce.

Regards,
kuldeep vishwakarma
[protected]
Sep 29, 2016
Updated by kuldeep1611
Complaint About Manufacturer Defact of my new myfi Device.
I had Purchase myfi device reliance digital kolar road on 22.09.2016 but sill it is not working . when first time i visited reliance digital about the complaint they
saying wait for 48 hrs but still my device not working . since purchasing myfi device still not working . reliance store has send to jio service center they are saying device is defected but when i had purchase the device it is same as position . so please help me out ASAP.
My jio device PRODUCT SERIAL NO. RAMMFBC00038212
Please resolve ASAP Device still not working .
Reliance service center not replacing my device or reliance digital not refund my amount.
my JIO SIM No.[protected]. Today 28.09.2016 still waiting for responce.

Regards,
kuldeep vishwakarma
[protected]
Complaint comments 

Comments

Dear Kuldeep,

We are glad to know that your concern has been addressed and resolved. Hope that you are satisfied with our service. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital. Please let us know if you have any further queries that we can assist you with.

At Your Service,
Reliance Digital
kuldeep1611's [Complaint's author] reply, Sep 29, 2016
This Complaint still not Resolve.

Complaint About Manufacturer Defact of my new myfi Device.
I had Purchase myfi device reliance digital kolar road on 22.09.2016 but sill it is not working . when first time i visited reliance digital about the complaint they
saying wait for 48 hrs but still my device not working . since purchasing myfi device still not working . reliance store has send to jio service center they are saying device is defected but when i had purchase the device it is same as position . so please help me out ASAP.
My jio device PRODUCT SERIAL NO. RAMMFBC00038212
Please resolve ASAP Device still not working .
Reliance service center not replacing my device or reliance digital not refund my amount.
my JIO SIM No.7000129815. Today 28.09.2016 still waiting for responce.

Regards,
kuldeep vishwakarma
9165178854

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6546
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information