Reliance Jiomart — Employees behavior

I ordered a night suit on 25 march and the delivered item was different size hence I requested for return. The delivery person Srinath reddy ([protected]) first denied to take the product back as the size was different however he took the product back after speaking to store manager Arundavid[protected] .

Arundavid promised to update the system that return is complete and to initiate the return but after the product is taken back nor Srinath or Arun picking up the call.

I have called customer care multiple times however no update.

Jio it is such a shame to make customer run behind you like this. Is this how you wanna run the company with having such fraud employees working for you.

Jio definitely needs to take action on such unprofessional employees and also look into this issue asap