Reliance Jiomart — No information update.

Website: www.jiomart.com

I ordered on 25/05/2020 from jio mart a reliance company,
It was informed to me that the order will be delivered by 27/05/2020,
So i waited and called them on 27/05/2020 afternoon they told me to wait till evening the order will be delivered as it takes 48 hrs to do so,
As of 29/05/2020 i have not received any information about my order, as the items are essential for daily needs (Food items),
So i called them again on 29/05/2020 afternoon to ask the whereabouts of the order, they replayed u will receive till the end of the day as it is in transit for 2 days as per the order status,
I did not receive any clear cut information, even after calling them multiple times, they just say (Ki aajayega aapka saman) and they hang up the call, despite waiting for 30 to 50 min on call, i have the recordings and the screen shorts.
And as per there t&c it is clear if the order is not received on time, they will inform me via sms or mail. And if i want i can cancel my order before the cut of time for the slot given to me for delivery.

I did not received any of the above.

I request you sir/ma’am to please solve this situation as they are not listing to my calls.
Thank you.