Reliance Mart — Bag submitted at the time of entry got replaced.

Address:

Reliance mart Japuria Mall

Hi Team, I submitted my bag at the time of entry at the entry gate if reliance mart jaipuria mall indirapuram.
When I was exiting I found the bag was replaced. The security team checked and he told that my bag was picked away by another customer as the entry summit desk was un attended.
Why was the security entry desk unattended?
Please take action .