| Address: | Satara Maharshtra |
On 29.01.2023 at 8.25 pm purchased 2 cotton yard trousers in your 80% of scheme.
one trouser is ok and happy to purchase. second one trouser is defective as its zip is not working properly. on 30.01.2023 morning around 10.00 AM visited satara outlet near kalyani premices visawa naka for exchange. but feedback received is I will get my money for 1 trouser back as said scheme is not applicable on monday morning. i insisted them that i want defected trouser to be exchanged at same scheme i purchased and not interested in taking my money back. but ultimate solution left is new trouser will not be exchanged. if i want to purchase i have to purchase as per new scheme slab.
not at all happy with this feedback and service as i am interested in my product and not in my money but I have to walk away with money return and not the product. moreover i m regular customer a d I utilized my 129 credit points while purchasing 2 trousers. i dont understand why old scheme will not be applicable on bill submission. a simple task of exchange is so tedious and frustrating at reliance mall is shocking for me.
hoping some thing positive from your side.
feel free to call me on [protected] same no registered with all your outlet for purchase and billing.
regards
azadsinh dhumal
satara maharashtra
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