Reliance Mart — Double transaction, money not refunded

Address:

Manipal

Purchased coffee worth 660 at reliance smart, udupi for Japanese visiting student . Fave app was used to pay the amount from the wallet. Although the transaction was successful, but the counter person mentioned no money received. Had to pay the amount using credit card.

Store person assured that money will be refunded in 4-5 days time, Not picking call nor money is refunded.