Reliance Mart — Payment not get refunded even after 20 days.

Address:Khandave Nagar Wagholi Pune 412207
Website:www.reliancemart.com

My name is Prapti D Taware.
31st December, 2022 ko Google Pay se Payment kiya that 6, 747.97/- Jo ki successfully transfer hua that but they said ki amount receive nahi hua he to apko card se payment karna padega. To mene card se payment bhi kiya. Waha ke manager be kaha ki apko apki amount 10-12 din me refund ho jyega but after 10-12 days I haven't received my refund amount so went nd visited there again to ask them about the refund so they said we still not received the amount so go and contact your bank for the same. To me bank me bhi Gaya or whape enquiry bhi ki to bank se mujhe pata Chala ki merchant ko 31 Dec ko hi payment successfully transfer ho Chuka he.

Google Pay transaction ID :
[protected]
To
Smart Tq70
From
Prapti D Taware(IDFC FIRST BANK)
Taware.[protected]@okicici

Google Transaction I'd :
CICAgJDxoonERw

Now tell me what to do?
Should I go and file a complaint against reliancemart in the police station and with the consumer court?
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    +91 22 4017 6400
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    19-9-3/ E /5, Abhi Towers, Next To Minerva Hotel, Renigunta Road, Renigunta Road, Tirupati, Tirupati, Andhra Pradesh, India - 517501
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