[Resolved]  Reliance Resq — Very poor services of reliance resq - pl intervene immediately

Address:

New Delhi, Delhi

Dear sir, I m your reliance digital customer since 2010 and I had purchased almost all of the home appliances from your store situated at dwarka new delhi. In last 4 years, I had purchased 2 led tvs, one home theater system, one window ac and one fully automatic lg washing machine. For washing machine I had also purchased ur resq plan inwhich I was offered additional 2 years warranty. But very sorry to say that last week my washing machine was not working properly due to some fault. I had registered my complain at resq call centre and after so many reminders one engineer mr ravindra visited my house but he was not capable to rectify the problem and said that he will come with the spare parts. But till date no response has been received for ur end nor receiving my call. I hd also escalated the matter to his senior officer mr iqbal singh but very sorry to inform u nobody is bothered to reply. Sir it is my humble request u to please intervene in the matter and resolve my problem. Regards Vikash trivedi [protected] Sector 9 dwarka New Delhi