[Resolved]  Reliance Trends — Return of change in form of toffees

Address:

East Sikkim, Sikkim

Hi, I'm writing to u in utmost disgust in relation to the reliance trends showroom in Gangtok, Sikkim. Reliance trends has opened newly in Gangtok and we were quite excited since we frequently shop at reliance in siliguri n other cities wen I visit. Today wen In was making the payment for my billl then wen the cashier had to pay me back than wen the denomination was less than rs.10, he returns me a bunch of toffees as if it was money. Wen I asked why am I being returned toffees than he replies that there is no change but wen I look in the drawer than I see that they have deliberately kept different types of toffees in place of coins. Wen I asked for coins in place of toffees than they replied that I give them exact change if I don't want toffees. How pathetic can it be. It's not about the amount of money but it's about principles.. Such a huge reputed company like reliance and it's this the kind of attitude they keep. No professionalism, such petty behaviour reflects on the whole company itself and to think that there is so much completion in the market and companies like reliance gives such high priority to its customers but such franchise is spoiling the reputation of the whole company. I am disgusted with their unprofessionalism and I hope that you would look into the matter and check on this franchise at Gangtok, Sikkim about this petty behaviour and to keep change in place of toffees.