[Resolved]  Religare Enterprises — Health insurance claim

Address:Bangalore, Karnataka, 560093

I am an existing corporate client of Religare health insurance. My wife who is covered under this policy underwent an ERCP procedure at Apollo hospital Bangalore. This procedure is done on a day care basis and does not require the patient to stay for 24 hours. My policy clearly states that day care procedures are covered under this policy.
Inspite of this, my claim has been rejected stating that it was not done under in patient basis.
Claim id:[protected]
Health Insurance provider- Religare health insurance.

The call centre has not been co-operative enough to connect me to the claims department.
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Jun 9, 2017
Complaint marked as Resolved 
Religare Enterprises customer support has been notified about the posted complaint.
Verified Support
May 08, 2017
Religare Enterprises Customer Care's response
Hi,
Thank you for writing to us. We've shared your concern with the respective team to look into and address the same at the earliest.

Thanks & Regards,
Team Religare
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