[Resolved]  Reserve Bank Of India (RBI) — Defamed, cheated, threatened by HDFC Bank

I myself Reena M.Rangras, being defame, cheated, threat by HDFC Bank. I had been compel and threat topay amt, for Renewal of my Gold Loan Account. I had made several representation prior to date of Renewal viz. 20/3/14 wherein i had specifically ask HDFC Bank that kindly provide me calclation, statement of account which u are demanding. But no point of time, HDFC Bank provided me Statement of Account. By keeping grudge, and with a malafide intention they had starting mounting figures.On 20.3.14, figure which is 17, 000/- to Rs.18, 000/- that figure reach to Rs.28, 600/- I had raised my grievances that HDFC Bank cannot justified, authorised, legal, correct in charging figure and if they are correct, legal, justified as well as authorised to charge then why they are not giving me Break Up, Calculation of Amount which I had called for on several ocassion. This is not the end of illegality, fraud, cheating, threat of HDFC Bank, but they had carried out Publication on Local Newspaper and mentioned me as "DEFAULTER". The Auction Notice is published with sole intention of injuring my reputation, defame and calumnious, slanders, libelous. The Auction Notice cannot be published without due procedure, and without considering my crediential the Public Notice is deliberately published which is Game Plan, Foul Game of Bank 's officer and Jewellers, as Jewellers are giving huge consideration to concerned officer. When i had went to pay amt mentioned in Auction Notice, that moment concerned officer compel me to write that "I m ready to pay amt as Bank Demanded and Bank shall stop Auction. The Bank's notice is of Rs.28, 600/-and Bank had charged an amt of Rs.78, 713/- and other charges which is nothing but mounting for normal man. Bank's own letter dated 14.6.14is demanding an amt of Rs.28, 600/-and therafter Auction Notice dated 18/06/14 also speaks for Rs.28, 600/-. And amt of Rs.78, 713 and other charges charged on25/6/2014. How this type of practise is acceptable by Reserve Bank of India. The other illegalities are that Muscleman had visited my premises and my Husband Calls were recorded by HDFC Bank. Under which Contract, Agreement, Guidelines, Circular HDFC Bank and its officers are authorised to visit my premises, record calls of my husband who is not at all customers of HDFC Bank, Which policy of RBI allowed HDFC Bank to defame a reputative family, to tarnish the image o[censored]s by Public Notice of Auction mentioning me as Defaulter. I had series of communication prior to renew of my Gold Loan and during tenure viz.25/6/14 wherein I had categorically authorised, approved even say requested HDFC Bank to deduct amt of EMI of my GOLD LOAN ACCOUNT NO :853594 directly from saving account lying at the same BRANCH, and all point of time EMI were deducted from same account(Even an amt of Rs.78, 713/-and others were also ddeducted on 25/6/2014), but deliberately HDFC Bank had not deduct my EMI and with a grudge they want me to DEFAME and therefore they had published Auction Notice mentioning me as DEFAULTER. The public notice is nothing but an Intentionceral False Communication which injures my reputation at large. I had number of communication which established offence of HDFC Bank and its officers, as and when required I shall supply to your good self. I want very prompt action HDFC Bank and its concerned officers.
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Aug 14, 2020
Complaint marked as Resolved 
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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