Reserve Bank Of India (RBI) — ICICI Unfair deduction on the name of DMRC metro card. | |||
Dear Sir, I have ICICI Platinum DMRC Chip card that has DMRC metro chip and AUTO-Top up facility of 200/- while your DMRC balance goes less than 100/-. Apr'15 end due to technical error Auto top up facility has stopped. I called no of times to ICICI Customer Care to restart but no solution found yet. 3rd Jun'15, I have received an SMS that 200/- deducted on account of DMRC metro. I called no of times to revert my money back to my account or DMRC chip balance but no solution found. 25th Jun'15 again I have received same sms from ICICI that 200/- deducted from your account for DMRC metro chip card. I requested everyone but not found any solution. ICICI executive said you don't have choice that is deducted against May'15 or any date they said. I requested no of time via phone and mail no solution I found. Now today again 200/- DMRC deduction sms received. Now, pl help me to get my 600/- My Name is Ajay Kumar ICICI BANK [protected] Was this information helpful? | |||
Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I had received one call that time was in meeting after than No contact from ICICI Bank.
I haven't received any solution yet. Can RBI help me?
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