Reserve Bank Of India (RBI) — Indusind Bank not releasing fund in my account

Address:

New Delhi, Delhi

Hi, I would like to bring to your notice that I have deposited a cheque, rather dropped a cheque in the Indusind Bank's ATM which is in Dwarka Sector 7, New Delhi 110075, on Monday, May 18 2015 at 6am. Since, then I kept on calling the customer service many times and came to know that they lost my cheque. However, when i called the next day when i called they said the have found the cheque and committed the funds will be available by Saturday, May 23rd 2015. but they failed to keep the commitment. I did co-ordinate with the customer services floor manager. He manged to find the issue and did tried to resolve the issue and made the request from his end. But the bank did not initiated or showed any responsibility. As we all know that if we deposit a cheque of the same bank then it usually take maximum of 24 hours not more then that. But now it will be more then a week bank has stopped the cheque with their own wish. I am a high BP patient and now its one week now i could sleep or take proper rest just to resolve the issue and to get the funds ASAP in the account. I work in BPO and my workings hours are in night, hence, it is necessary to get sound sleep during the day time, just because Indusind Bank is not responsible towards it responsibility for the customer I am falling sick. I would like to claim a harassment case against Indusind Bank. I would also state that if anything happens to me Indusind Bank will be held responsible for the same. I am raising this complain to you hopping that the action will be taken ASAP. You can right me at my email [protected]@gmail.com or you can call me at [protected]. Regards Manoshi