[Resolved]  Reserve Bank Of India (RBI) — Wrong charges applied for atm card

Address:

Mumbai City, Maharashtra

Dear Sir,

I am holding at least 9 accounts (3 saving, 4 PPF, 2
currents A/c’s) in Central Bank of India, Mandvi Branch since almost 20 years.

I have my complaints regarding bank charges which are been
applied in 2 of my saving A/c’s without notice and that too of ATM CARD
CHARGES. In fact I am not using any ATM card in this 2 Accounts neither I have
taken any card from the bank but still they have applied the charges.

I went to the bank and approached the concerned person to
revert bank the charges applied. I informed about the wrong charges applied but
the madam sitting on the bench told me that the charges can’t be reverted back
and was forcing me to take an ATM card which I dint wanted.

The madam was insisting me to use the card even after I repeatedly
said that I don’t want to use the card I don’t need it, ‘You use the card or no
but the charges will not be reverted back’. That’s what the madam said.

I was deeply disappointed by this kind of behavior even
after having the account in this branch since 2 decades. This is not at all
satisfying with the kind of work the bank and the branch staff works.

So whosoever the concerned person is who can change this
system of work then please make immediate changes and help me get the charges
removed.


I HAVE ATTACHED A PICTURE OF SAVING ACCOUNT PASS BOOK WHICH
SHOWS THE CHARGES WRONGLY APPLIED.

PLEASE HELP ME WITH THIS MATTER ASAP.

AMOUNT DEBITED IN BOTH THE ACCOUNTS: Rs. 112.36

ACCOUNT NO:
[protected]

ACCOUNT
NAME: KEJAL HASTIMAL JAIN


ACCOUNT NO: [protected]

ACCOUNT
NAME: HASTIMAL T. JAIN