[Resolved]  Roam1 — Pathetic service

Address:New Delhi, Delhi

I would like to lodge a complaint against Roam1 Mobile. My son was using their student plan for Australia and they bombed us with a huge bill of 25k for a month without an itemised billing. On frequent calls to the customer care, they somehow agreed to email the bill and we saw it was not even the number that my son was using. Such a fraud company that we immediately cleared all the dues and got rid of such a pathetic service.
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Complaint marked as Resolved 
Verified Support
Apr 09, 2014
Roam1 Mobile Customer Care's response
Please have the complainant call Mr. Vidhu Nautiyal, Head Customer Support on [protected] or Manpreet Singh - President & CEO on +91 [protected] and share the details for us to resolve. E mail ids are : vidhu.[protected]@roam1.com, manpreet.[protected]@roam1.com
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