Royal Bliss Holidays Club — Fraud - taken money but no services given

Address:

Suneja Tower 2, 609, 6th Floor, Janakpuri District Center, Janakpuri, New Delhi, Delhi 110058

We had purchased 9-10 memberships from royal bliss hospitality Ltd, janakpuri, Delhi in March 2021. Suddenly COVID came in and lockdowns started.When the situation was little better we asked for room bookings.
Initially we were always said we are trying and some common excuses -
1. The hotel you selected not available
2. The date you sle are not available
3. We cannot book on weekends
And multiple other excuses
Out if 15 20 hotels they sold in membership hardly 3 were the one they had time up with.

Me n my parents had 3 memberships which were expiring in February, we kept on requesting them for hotel but they said that for 1 member ship we wil give u room in March and other 2 in April .

Now from April onwards have been contacting them and they say we never promised you, I have all recordings and mails.

They are cheaters and just take money and forget that you are customers.

Now they say extend you membership for 12000 or remove the negative comments from Google you have made for us, only then we will give you the promised rooms.