Royal Twinkle Star Club Ltd — Holiday plan for 5 years

Investment not received
I Jitendra v Singh, invested in plan entitlement certificate which was already matured on 01/11/2016, Still I haven't received the maturity amount till date after done with the process of form submitting in order to receive the total maturity amount. Tried contacting and visiting the office for the same but din't connected and received no communication and response from the company, Therefore registering this complaint.
policy particulars are as follows.
1. Certificate Number :- ESM[protected]
Enrollment Date :- 01/11/2011
Applicants Name :- jitendra v singh
Plan Selected : Holiday Plan Installment
Plan Amount :- Rs.60000/-
Plan Period :- 5 years
Plan validity date :- 01/11/2016
Maturity Amount :- Rs. 60000/-

Business ID : 28032580

Membership Surrender Receipt :
Branch : Vashi
Certificate No. : ESM[protected]
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