The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
We have booked a villa in RRP Housing THAMARAI in Guduvancheri, Chennai. Initially they said it is a gated community and have all the amenities.
After booking also, they are not ready to show the plots/constructed villas. The agreement document is also not proper such that they didn't include the amenities such as Swimming pool, gated community, etc. which is unsafe.
When we cancel it, the response is not proper and it is been 6 months...