RTC — conductor rude behavior when enquire about senior citizen seat

Address:	524126
Website:	Apsrtc

Today when my grand father and grand mother whose age is around 80 & 65 year was boarding into the apsrtc bus with number is ap29z 2650 at 11:00am and enquiring on senior citizen seat conductor behaved rudely by saying that there are no such seats in entire rtc and made them to de-board from the bus. Is this the was that he should behave with aged persons. Hence requesting you to take necessary action on concern conductor.