RTO India — Complain About SMART RC Not Received

Address:

Kashti, Shrigonda, Ahemednagar - 414701

I am writing to inform you that I have not received my vehicle Smart RC Card with registration number MH16CS4502. I am attempting to apply for a duplicate vehicle registration card, but I am receiving an error message stating that my 'SMART CARD RC is pending for activation as application has been made for MH[protected].'

The reason for my failure to receive the Smart RC Card is due to the dealer's failure to update the HSRP. My vehicle was registered on March 28, 2020, during the COVID-19 period. However, I only received my HSRP number plate 3-4 months later, and by that time, the KTM dealership had closed due to COVID-19 lockdown. KTM India has suggested that the issue will be resolved by the RTO, and I request that you update my HSRP accordingly.