I recently passed the online Learner's License exam, and despite the stipulated time frame, I have not yet received my Learner's License. I would like to express my dissatisfaction with the delay in this matter and request your immediate intervention to resolve it.
Applicant's Name: HEIDRUN NESSIE DSOUZA
Date of Birth:01/09/1989
Date of Online Exam:15/09/2023
Online Exam Result: PASS
I successfully completed the online exam on 15/09/2023 and received a passing score. As per the guidelines and rules of the Regional Transport Office, I expected to receive my Learner's License within a reasonable period after passing the exam. However, it has been 3 Days since I cleared the exam, and I have not yet received my Learner's License.
This delay has caused significant inconvenience to me as I need the Learner's License for educational and personal purposes. It has also hindered my ability to start practicing driving and eventually obtain a permanent driver's license.
I kindly request you to look into this matter urgently and take appropriate action to expedite the issuance of my Learner's License. If there are any specific documents or formalities required from my end, please inform me promptly so that I can provide the necessary information and facilitate the process.
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