RTO India — DL not received still pending

This is in regards to my DL name change request I placed the request in Dec 2021 and uploaded the all documents in MARCH 2022 its been months now no action has been taken from there end they keep on asking me to upload the documents over and over. Now there is no further update on there portal. They harassed me like anything. The request is still pending at SARAI KALE KHA office. Please ask them to process the request on asap basis. Application number [protected]. I won’t mind going legal now since they mentally torched me. it says "APPROVAL OF ENDORSEMENTS ON DL"