RTO India — dl test passed dl not received

Address:

Bangalore, Karnataka, 560037

Hello,
I have given two wheeler and four wheeler test. I passed the teo wheeler test and failed four wheeler. I applied through a driving school dhanush marathalli. They aid i can re-apply for four wheeler driving test only after my two wheeler dl comes, but now it's been five months i have not received my license for two wheeler and cannot give four wheeler test. My leaner's license is expiring on 11th nov 17.
My application number is :[protected]
Apart from this my license status is as below in sarthi website :

Record test results of driving test :-pending
Printing of dl in form 7 (Smart card) :- pending
Dispatch of the dl and psv badge :- pending