RTO India — Driving licence renewal approved but smart card not delivered

Government of andhrapradesh, transport department ( RTO visakhapatnam) has approved my driving licience renewal vide my application number AP[protected]DL dt.[protected], but till date i have not received smart card from RTO visakhapatnam even after 7 months.
They have collected Rs.200 towards card fee and Rs.225 towards service fee, and application fee Rs.200 and postal charges Rs.35 at the time of renewal.
Details are uploaded for your information
RTO website showing card is not yet printed even after 7 month were completed.
No response from RTO office, Visakhapatnam to my emails.
I request to do need full to arrange to dispatch my driving licience smart card by RTO authorities visakhapatnam.

My Email [protected]@yahoo.com
Cell [protected]