| Address: | RTA Attapur, Telangana |
I am writing this email to raise a complaint regarding the delay in processing my application for a Clearance Certificate for my two-wheeler vehicle. I had applied for this certificate on 19th Mar 2023 through the T-app Folio application online. Unfortunately, my application has not been processed yet, and I am extremely disappointed with the service.
I have raised a complaint and sent an email to the T-app Folio support team, and I also visited the RTA Attapur office twice and submitted my application along with my mobile number listed. However, to my dismay, I was informed by the RTA agents near the RTA office that online applications will not be processed, and I need to either apply through an agent or pay Rs. 1500/- to process my application. This is unacceptable, especially when online applications are supposed to make the process more accessible and convenient for citizens.
Moreover, when I visited the RTA office, it was mentioned that the application would be processed within two days, but my application has been pending for a long time. I have been waiting for the clearance certificate for my two-wheeler vehicle for a while now, and this delay is causing me a lot of inconvenience. I stay in Bachupally, and it is around 90kms up and down to travel to the RTA Attapur office, which makes it even more challenging for me to get this done.
I request you to kindly look into this matter and take the necessary action to process my application as soon as possible. My transaction ID is MGOV[protected], and I would appreciate it if you could provide me with an update on the status of my application.
Name - Avinash Yedla
Transaction ID - MGOV[protected]
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