Runwal Group — No response or refund received on cancellation

I had booked a flat at on 30th June 2021. The location of the Flat is T31- 2905 on 29th Floor at Runwal Gardens and due to financial reason I had to cancel the booking.

An email was sent to customer service team several times on refund of cancellation amount but still there is no positive response receive.

Kindly expedite